Please review the following to request the activation, standby, deactivation or reactivation of a cellular products SIM.

While most Activations take 20 minutes or less during Business Hours.  Depending on the current workload, please allow a general Activation time of 24 hours with a maximum Activation time of 2 working days.

Activations are available during Business Hours only, 8:00AM to 4:00PM EST.

Important Note: if a cellular product is taken out of service there are two choices.

In Canada

1. The fee drops to $5.00 CDN/month.  Notify DPL when the unit is to be put back in service.  There is a $9.00 CDN fee to reactivate the unit.
2. To reinstate cancelled service, the SIM will have to be replaced at a cost of $25.00 CDN plus shipping.

In the USA

1. Put the Hercules Plus on Standby (the power must be removed and DPL notified).
2. The fee drops to $7.00 USD/month.  Notify DPL when the unit is to be put back in service.  There is a $9.00 USD fee to reactivate the unit.
3. To reinsate cancelled service, a $25.00 USD charge will be applied.

Activation Request Form

Thank you for your interest in DPL and we will respond to you as soon as possible.

• Name *
  
• Phone *
  
• Email *
  
• Company
  
• City
  
• ATM Service Type Required
  Basic Service Extended Service

  Note: If you plan on using Remote ATM Report Management (2 way functionality), please select Extended Service.

• Service Provider
  Switch Commerce DNS First Data EFX WAC ASAI Columbus Data RBS Worldpay TNS Open Solution Calypso On-Line DirectCash CashNGo
• Submit

• Product Name
  Hercules Plus Titan Skyhawk
• Serial Numbers (ie. 1234, 1235)
  
• Action Requested
  Activate Put back in Service Standby Deactivate Reactivate (USA only)
• Special Requests
  

Live Customer Support, Have your questions answered 24/7. SIM Activation Request